April 2024 Technician of Influence Winners

Service Technician

Chris is a very hardworking, exceptionally dependable individual, who excels at every task and goes above and beyond what is expected of him. He is an amazing team player and has a positive attitude that is contagious in Silver State International.

He has completed all Navistar training in less than 2 months and is extremely dedicated to this industry. He takes exceptional pride whether it's on the technical side or the business side. If he's doing a bigger job such as an overhaul, he stays late to finish the job and get our customers back on the road. He understands that our customer's biggest concern is having downtime.

Chris has over 12 years of experience in the trucking industry, so naturally, his knowledge and talent are prime examples of what to teach our younger techs. His leadership ensures our guys are on the right track, and his teaching excels their learning capabilities. Chris is trustworthy and responsible with every task and has gone out of his way to make sure our rookie technicians succeed and move forward in their careers.

He demonstrates extremely high productivity during every job and has given zero comebacks since he was hired. Chris recently obtained his commercial Driver's license to better diagnose and repair trucks. Chris started his career working on Cummins and Caterpillar engines, so when he came to International, he had to learn everything International. He adjusted very quickly and never got discouraged. He is a total asset, and we are lucky to have him. You won't find technicians like Chris very often!

Service Technician

Levi Bearden is someone that any dealer would be glad to have. He is willing and able to perform any job assigned to him and never makes any complaints. His work is top-notch at Carolina International Trucks, and our customers know it.  Levi has a good reputation in our area for being professional and honest with our customers. Many customers request him by name when they bring their trucks into the shop. They also stop by at times just to see how he's doing and say thanks. He can walk others through a repair with absolute certainty and enjoys doing so. Levi cares profoundly about the customers and conducts himself as professionally as possible. He takes every job personally, and when something goes wrong, he's the first one to scold himself.

Levi has completed all required training and is Diamond Certified. He is honest and hard-working. When solving ordinary problems, Levi is very resourceful. He has fabricated tools and equipment that make repairs possible and finds out-of-the-box workarounds that most would never consider. Levi is mindful of his time on repair jobs, and he strives to make or beat the SRT on all of his repairs. Case files are updated regularly, customers are updated, and comebacks are minimal. Quality over speed is also one of his ticks. Yes, he can meet the times, but if it's at the cost of quality, he would rather take a loss than have a comeback.

Levi is fun to be around at work and outside of work. He keeps in touch with other employees when they are sick or when other situations arise, and always offers to help. Levi is an excellent technician and individual.